Terms and Conditions


All prices quoted are exclusive of VAT and Carriage. There is no minimum order charge. TOC reserves the right to change price details as it may deem necessary without prior notice and without incurring obligation. 


Payment is to be made on placing your on-line order.  Sage Pay, Visa, Mastercard and American Express are all accepted methods of payment.

ISO 9001:2015

TOC operates a Quality Management System in accordance with the very latest standard ISO 9001:2015. This incorporates a Batch/Lot Control System for traceability of all medical devices and equipment dispatched by TOC. Customers should retain information for products supplied by TOC including Batch/Lot No. and expiry dates.

Continuing Product Improvement

Due to continuing product improvement TOC reserves the right to modify, improve and change product specification and to discontinue products without advance notice and without incurring obligation. We are not responsible for typographical or photographic errors and we reserve the right to limit quantities.


TOC reserves the right to cancel an order or balance of order without liability. Customers are not able to cancel orders without the agreement of TOC. A charge may be made to cover costs already incurred where special items are cancelled.

Instrument Repairs & Returns

TOC is prohibited from accepting instruments for evaluation or repair without proof of sterilisation. Click here to download an Instrument Sterilisation Form.Unless proof of sterilisation is provided TOC reserves the right to either destroy these items or return them to the sender.


These terms and conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

No part of TOC’s catalogue, literature or website may be reproduced in any form without the permission of TOC. All images are for illustration purposes only. All trademarks are the property of their respective owners.


Please note Dentsply GAC products from TOC are only available in the UK.