Privacy and Cookies


TOC respects your concerns about privacy and are committed to safeguarding the privacy of all our customers including visitors to our website and associated interactive services. 

This Privacy Policy explains what happens to any personal data that you provide to us; or that we collect from you.

To download a copy click here.

How we collect & use your personal information 

We collect data in various ways (this is not an exhaustive list): website, over the phone, visits from our BDE’s (Business Development Executives), TOC courses and exhibitions that we are attending. 

In addition to the information you volunteer, our web server automatically collects such information as the domain name of the site providing you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, the time spent on our site, pages viewed and information searched for.  We use this information in order to ensure that unauthorised users do not access the information on our site; and to measure the use of our site along with administering/improving our site.

We also use cookies to provide visitors a personalised experience on our site.  Cookies are pieces of information that a website transfers to the memory or hard drive of a visitor’s computer for record-keeping purposes.  We use cookies to allow access without re-entering the visitor’s ‘Log In’ ID and to better tailor our site to our visitors’ needs.  We also use this information to verify that visitors meet the criteria required to process their requests. 

Most browsers used by visitors have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent, however setting a browser to reject cookies will prevent access to our site.  In addition you can delete TOC cookies from your browser program at any time.  

The most common purpose to use your personal information is the formation of a new account, we also ask for your data to provide you with product information, marketing material, promotions and/or to register you on a TOC course.  Our mailing list has been collected using information provided by you or has been collated from information you have provided to third party organisations within the dental profession, those organisations have their own privacy policies that mirror those of TOC.  We only use your data for the purposes it is intended for; and we NEVER pass your data onto a third party that is not affiliated with TOC and does not have their own privacy policy.  An example of companies we would share your data is our courier DPD, this is necessary to ensure safe delivery of your orders, DPD’s privacy policy can be viewed at


Data Storage

Your personal data is only held on TOC’s secure servers and is NOT shared with any other company for marketing purposes. We routinely update our customer mailing lists and data storage to ensure all information is current; data is kept on our servers and used only for the purposes that it is intended and is removed when said data is no longer required by TOC.  It you would like to be removed from our marketing mailing list or are no longer a customer of TOC please contact us at and your data will be permanently removed from our mailing list and our secure server.


Security of Information 

We will take all reasonable precautions to prevent the loss, misuse or alteration of your personal information; this includes storing all the personal information you provide on our secure servers. 

By agreeing to this policy and using our website or interactive services you acknowledge that the transmission of information over the internet is inherently insecure; and we cannot guarantee the security of data sent over the internet.  You are responsible for keeping the password you use for accessing our website confidential; we will never ask you to send us your password (except for the standard ‘log in’ procedure on the website).


Links to other websites

On occasion we include links to third party organisations on our website. Where we provide a link it does not mean that we endorse or approve that site. You should review their Privacy Policy before sending them any personal data.


Updates to your information 

If you wish to update your personal details for any reason please contact us at  


Policy Changes

TOC retains the right to modify this policy at any time so please review it at your convenience on a regular basis. If we make any changes which affect your statutory rights we will notify you immediately via e-mail.



This Privacy Policy should not be shared with any other Third Party without our written consent. 


Q & A’s

If you have any questions relating to this policy please contact our Operations Manager at Alternatively write to TOC at the address below quoting “Privacy Policy”.

TOC, The Old Church, Collins Street, Avonmouth, Bristol BS11 9JJ UK.


TOC Dental provides online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. There's a link to general advice about managing cookies at the end of this page.

Cookies cannot be used to identify you personally.

Below is a list of cookies that are used by TOC Dental on this Website.

You can opt out of non-essential cookies at any time by clicking this link...

TOC Dental Cookies

Typical content: randomly generated number
Expires: when user exits browser

Name: style
Typical content: stores the user's preference to whether they wish to view products in a list or a grid
Expires: 1 year

Name: key
Typical content: randomly generated number to remember the user for their next visit
Expires: 4 weeks

Name: allowAllCookies
Typical content: stores the user's preference to whether they wish to allow all Cookies on this Website or not
Expires: 1 year


Google Analytics Cookies

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmv
Typical content: randomly generated number
Expires: 2 years

Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months

For further details on the cookies set by Google Analytics, see the link below.


Social networking websites

Social networking websites may place cookies on your computer. Social bookmarks are a way of saving links to web pages that interest you, and sharing those links with other people. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.


Managing your cookies

To find out how to allow, block, delete and manage cookies, follow the link below and select the browser you are using. You can also read your browser's built-in or online help for more information.

For more information about deleting and controlling cookies, please visit...