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Delivery & Returns

We aim to despatch all orders within 3 days of receipt. If you have an urgent order please call Customer Services on 0117 975 5533. On receipt of goods customers are requested to ensure the products are as required before breaking any packaging or seal. If there is an error with your order or goods are faulty or damaged please notify TOC within 3 days of receipt. Unfortunately we are currently unable to accept online orders from the Republic of Ireland. Please call Customer Services on the number above to place your order. All product returns must be authorised in advance by calling TOC on 0117 975 5533 and goods are to be returned within 30 days of purchase. For more info see our Terms & Conditions.